About ordering , payment and returns policy

Designs bearing the Sassy Millinery label are individually handmade in NSW Australia .
Some designs are one of a kind , others are made when ordered and some can be made in custom colours . 

I may from time to time also carry a small selection of carefully chosen imported pieces not made by me , 

Please see New order  production timelines  page for up to date information on making times 

How do I place an order ?

Ordering online is very easy ,

For standard orders, select your item and any applicable options from drop down menus from  the product listings then add to cart .

For customised orders / special colour requests  please email me at julie@sassymillinery.com.au or contact me on FB messenger or Instagram with your request ( links in footer ) BEFORE ordering .
once details are sorted you can place the order .

We will email an order confirmation once your order has been received  and another once  your order has been dispatched giving tracking info.  


What are your payment options

We accept the following  payment methods

PAYPAL ACCOUNT and CREDIT CARD -  We accept mastercard and visa , all our credit card transactions are processed via paypal  (please note Its not neccessary to hold an account with PayPal , you will be given the option to complete checkout with payment via a  card as a paypal guest once you reach the paypal page ) . 
This  is the only option for international orders . 

Orders within Australia can also pay via bank transfer and Afterpay - to use one of these payment methods under the PayPal button in the shopping cart input your name address etc , these options will be available once you proceed to the payment page 

BANK TRANSFER - Bank account details will be provided once you submit your order.

please note this option is not available for International buyers.

we accept afterpay on all orders EXCEPT custom order deposits .
please note this is not available for international buyers . 

Our Refund  Policy 

Please note we do  not  accept returns or refund on orders if you  simply change your mind or for issues such as , but not limited to event cancellation , changes to your outfit , weather and  postal delays . 

For information about  postage  costs and Delivery click here 

 See FAQs page for further information and  frequently asked questions

any questions please contact me at julie@sassymillinery.com.au